PRACTICE PRIVACY STATEMENT

We are committed to protecting your privacy. This Privacy Statement applies to our practice’s website and our sister website, Resolution Academy, and governs data collection and usage. By using either of these websites, you consent to the data practices described in this statement.

Collection of your Personal Information

This practice collects personally identifiable information such as your email address, name, home or work address, or telephone number when you contact us through our contact form or other means. We also collect anonymous demographic information that is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

Additionally, we automatically collect information about your computer hardware and software when you visit our website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This data is used to operate the service, maintain service quality, and provide general statistics regarding website usage.

Please note that if you directly disclose personally identifiable information or sensitive data through public message boards, this information may be collected and used by others outside of our practice.

We recommend you review the privacy statements of websites you choose to link to from our website, such as social media or other external links, to understand how they collect, use, and share your information. This practice is not responsible for the privacy statements or content on other websites.

Use of your Personal Information

This practice collects and uses your personal information to operate the website and provide the services you have requested. Additionally, we use your personally identifiable information to inform you of other products or services available from us and our affiliates. We may also contact you via surveys to gather your opinions on current services or potential new services.

We do not sell, rent, or lease our customer lists to third parties. However, we may share data with trusted partners to assist with statistical analysis, email or postal mail communications, customer support, or delivery arrangements. These third parties are prohibited from using your personal information for any other purposes and are required to maintain its confidentiality.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We will only disclose your personal information without notice if required by law.

Use of Cookies

The website uses "cookies" to personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Security of Your Personal Information

This practice protects your personal information from unauthorized access, use, or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

Security of Your Personal Information

This practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to stay informed about how we are protecting your information. 

Contact Information

Please contact us by phone at 980-999-4787 or by mail to 9719 Northeast Parkway, Suite 100, Matthews, NC 28105.